Ordering Guidelines

MINIMUMS
The minimum order for breakfast: 10 persons
Room temperature and sandwich selections: 8 persons
Hot entrées: 10 persons
Order total: $100.00

ORDERING
We accept orders up until 3:00pm of the prior business day. As orders are taken on a first-come, first-served basis, we strongly recommend advanced planning.

CANCELLATION
Orders may be cancelled up until 10am the day prior. Orders may not be canceled or reduced in numbers after 10am the day prior.  We are closed on Saturdays & Sundays. Changes to Monday orders must be done before 3pm on the Friday before the scheduled delivery.

INCLEMENT WEATHER
If an order needs to be cancelled due to impending inclement weather, our staff must receive and acknowledge receipt of cancellation no later than 12:00pm on the prior business day. If the order is not cancelled within the required time frame, the food will be prepared and delivered as originally scheduled and the client is responsible for paying for the order in full including if the client opts to donate the food. This policy only applies to weather emergencies, our standard 10am the business day prior-to-delivery cancellation policy is still active under normal circumstances.

DELIVERY
The charge for delivery varies depending on your head count and the amount of setup required. Please work with your sales representative to schedule an arrival time that allows ample time for setup. Deliveries are allotted a 30-minute window: between 15 minutes before and 15 minutes after your scheduled arrival time.

HOURS
Our hours of operation are:

Sales Office – Monday-Friday, 8:00am-5:00pm;
Deliveries – Monday-Friday, 6:45am-5:30pm

DISPOSABLES
For an additional charge, we offer White Platters. White Plasticware and serving utensils are also available.

BILLING
All approved credit accounts are due 20 days net. American Express, MasterCard and Visa are accepted for all other orders.

PRESENTATION
Unless otherwise arranged, all orders will be presented on high-quality disposable platters with pop-off lids. All hot items include chafer, sterno and matches.

PRICING
Menu prices are subject to change without notice. Please ask for a confirmation fax or e-mail.